"SAINTE GENEVIEVE" BOXY TEE

Shipping Policy

At GLOR et DEUR, we strive to provide you with the best shipping experience possible. Please review our shipping policy to understand how we handle shipping, delivery, and related matters

Processing time

Orders are typically processed within 2-5 business days of receipt, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods

We offer standard shipping service. Shipping options and costs will be presented to you during the checkout process based on your location and selected items.

Delivery Time

Delivery times vary on your shipping location. Please note that delivery times may be affected by unforeseen circumstances such as weather delays or carrier issues.

Shipping Charges

Shipping charges are calculated based on the weight of your order and your delivery address. Any applicable shipping charges will be displayed during the checkout process before you finalize your order.

International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary based on your location. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing tracking information. You can track the status of your order by using the provided tracking number on the carrier's website.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us. 

Note:

Our shipping policy is subject to change without prior notice. Please review this policy periodically for any updates or changes.

Returns Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The costumer is responsible for covering the return shipping costs.

We kindly request that you contact us first under menosainfo@gmail.com before initiating the return process by sending the package back. This helps us ensure a smooth return experience tailored to your needs.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact under menosainfo@gmail.com

• HAND OR MACHINE WASH COLD 30C
• DO NOT BLEACH
• IRON LOW HEAT
• DO NOT DRY WITH MACHINE
• HANG DRY